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Erxes

Erxes is an open-source Experience Operating System (XOS) that streamlines customer experience management across support, marketing, sales, and operations. It provides a flexible, plugin-based infrastructure that empowers businesses to create tailored digital interactions, serving as a strong alternative to platforms like Hubspot and Qualtrics.

Erxes is the open source alternative to:
Erxes screenshot

About Erxes

Erxes enables organizations to integrate diverse workflows through a modular plugin system that covers customer support, sales, marketing automation, and operational communications. The platform ensures full data ownership and privacy while offering extensive customization options. Its architecture supports seamless integration and scalability, allowing businesses to evolve their digital experiences as they grow.

Key Features

  • Open-source Experience Operating System with full data control
  • Modular plugin architecture for customer support, sales, marketing, and operations
  • Highly customizable and scalable to meet specific business needs
  • Integrated communication channels and unified workflows
  • Sustainable business model with community-driven support

Pricing

Frontline - Free Plan
$0/Monthly

Ideal for small teams starting to engage customers.

Features:
  • 1 Team Member
  • 1 Popup & Form
  • Up to 5,000 Contacts
  • 1 Ticket Management
  • Team Inbox Integration
Messenger
$11/Monthly

Enhanced communication tools for growing teams.

Features:
  • 5 Team Members
  • 3 Automations
  • 10 Popups & Forms
  • Up to 25,000 Contacts
  • 3 Insight Reports/Dashboards
  • 2 Portals for Client & Vendor
Frontline
$49/Monthly

A comprehensive package for scalable customer engagement.

Features:
  • 10 Team Members
  • 10 Automations
  • 15 Popups & Forms
  • Up to 200,000 Contacts
  • 15 Insight Reports/Dashboards
  • 4 Portals for Client & Vendor

Summary

Erxes transforms business experiences with a robust, open-source platform that unifies customer service, marketing, and sales functionalities. Its plugin-based ecosystem offers unmatched customization and integration capabilities, empowering businesses to build digital environments that drive engagement and growth.

Related Open Source Tools

Adrian
Created by
Adrian
Mar 9, 2025Updated1 min read
This content was partially generated using artificial intelligence.

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