Peppermint

Peppermint is an open source issue management and help desk solution that provides a robust alternative to Jira and Zendesk. It streamlines customer support workflows while empowering teams with efficient project and ticket management.

Peppermint is the open source alternative to:

Zendesk

About Peppermint

Peppermint delivers an innovative platform designed to manage support tickets and project issues with ease. It offers simple installation via Docker or a single command, enabling quick deployment on various environments including low-end hardware and VPS. The tool integrates seamlessly with email via SMTP/IMAP for automatic ticket conversion, supports notifications with webhooks, and features OIDC authentication for secure access. Data remains private as it is stored locally, ensuring complete ownership and control.

Key Features

Easy and fast deployment using Docker or one-command VPS setup
Email integration to convert received messages into tickets
Notification system with webhooks and third-party service integration
OIDC authentication for connecting with existing identity providers
Lightweight design suitable for low-end hardware
Local data storage ensuring data privacy and ownership

Summary

Peppermint combines a user-centric design with advanced functionalities, enabling teams to handle customer support and issue tracking efficiently while maintaining cost-effectiveness and security.

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